How do I get the right professionals for the assignment?
Our client service executives work closely with you to gain a thorough understanding of the skills your project equires. Staff selection begins with a review of the technical skills and experience levels required by your project, but it doesn't end there. We also look at your organization's development style, and the domain of your project to help ensure a successful staff placement. This information, along with our experience, allows us to pick the right staff for your assignment.
We have found that spending the time to get the full picture before making a staffing decision leads to better selections and a more satisfying experience for both clients and staff members - but the final choice lies with you. If you decide that your staff placement just isn't working out, we'll revise your staff until you're satisfied.
Who supervises my remote staff?
Your outsourced professionals function as remotely-based employees who report to you for technical direction. They receive day-to-day supervision and workload management by you. Each client, however, is assigned a client services executive who is there to support you for any issues that may arise.
How do I communicate with my remote professionals?
While your professionals are remotely located in our facilities, they are readily accessible by you. A key step in initiating your service is designing a communication plan the suits your preferences. Typically our clients use one or more of the following methods for communication:
* Email
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Instant Messaging (AIM, MSN, Yahoo)
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Voice over IP (VOIP) phone
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Standard telephone
As part of your communication plan, we will help you establish your preferences and priorities for communication methods and create guidelines for whom to contact in your organization for particular issues.
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